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Quality of Life

Dallas Fire-Rescue Department

The City of Dallas is proud of the Dallas Fire-Rescue Department which provides the following services to our community:

Emergency public safety assistance to safeguard life and property against fire and other disasters.
Sustains the services mandated by the Dallas City Council and ensures that all operations, programs and procedures are conducted with integrity in a safe and efficient manner.
Fire prevention, fire suppression, emergency medical services, and responses to hazardous materials episodes.
Manages a variety of public education programs to promote fire safety and emergency awareness.

Administration
Jurisdiction	City of Dallas
Area covered	378 Sq. Miles
Population	1,200,000
Fire Chief	Eddie Burns Sr.
Operating Budget	$180,775,785
Personnel Staffing
Uniformed	1656
Civilian	248
Total Department Strength	1904
Classification
ISO Public Protection Classification Rating	Class II
Emergency Operations
Total Incidents	116,643
Daily Average Incidents	327
Average Response Time	4.58 Min.
Most Active Engine Company	Engine 34
Most Active Truck Company	Truck 43
Emergency Medical Services
Total Incidents	155,639
Average Daily Incidents	428
Average Response Time	5.53 Min.
Patients Transported	55,598
Most Active EMS Unit	Rescue 25
9-1-1 / 3-1-1 / Water Cust. Service - Communication Center
9-1-1 Total Emergency Calls	2,178,052
3-1-1 Total Non-Emergency Calls	817,247
WCS Total Water Customer Service Calls	611,419
Total Calls Received	3,606,718
Fire Investigation / Arson
Incendiary Structure Fires	382
Cleared By Arrest	134
Juvenile Fire Setters Counseled	109
Civilian Fire Fatalities	17
Fire Prevention, Education & Inspection
Fire Education Programs Conducted	6,576
Safety & Code Inspections	48,563
Smoke Detectors Installed	9,152